Analysis of BPS Data Needs Survey Results

RI Law Number 25 of 2009 concerning Public Services stipulates that every public service provider is obliged to carry out an evaluation of the performance of public service implementers. One form of this evaluation is realized through the implementation of the Community Satisfaction Survey (SKM) as regulated in PermenpanRB Number 14 of 2017. The Central Statistics Agency (BPS), as one of the public service providers that provides statistical data and information, always strives to provide excellent service. to consumers. BPS has held SKM regularly every year which is integrated into the Data Needs Survey (SKD). This survey is not only aimed at obtaining perceptions of consumer satisfaction with BPS data services, it also aims to identify data needs and perceptions of consumer satisfaction with the quality of the data produced by BPS.